Engagements

The following are a small subset of the engagements The DEAR Group has led and staffed over the last several years. It serves to demonstrate some of our areas of expertise and showcase how we’ve assisted our clients improve their business value.

PROJECT LEADERSHIP

We are assisting a large regional health network with assessing their Information Technology (IT) Infrastructure and their applications portfolio across nine (9) hospital campuses and over three hundred and fifty (350) health care facilities.

Additionally, we assisted them with developing a comprehensive Disaster Recovery program and with the relocation of two (2) of their Data Centers to colocation facilities.

NETWORK IMPLEMENTATION

We lead a project for a major gas utility to implement a Radio Frequency (RF) communications network in over one hundred and fifty (150) locations to support communication with over 2.2 million Smart gas meters.

Additionally, we assisted a large public utility with their project for connecting all of their Transmission and Distribution Substations to their Transmission and Distribution Management Systems via fiber optic cable and cellular backhaul.

OUTAGE AND VOLTAGE MANAGEMENT

We were approached by a large public utility to lead their Smart Grid / Smart Meter Outage and Voltage Management activity. Specifically, we lead an initiative to enhance their outage management capabilities and take advantage of the additional capabilities that Smart meters afford.

SMART METER HEAD END IMPLEMENTATION

We assisted a large public utility with implementing and managing their Smart Meter Head End system. This included testing and deploying numerous upgrades while the utility deployed millions of Smart meters.

HOME AREA NETWORK TECHNOLOGY

We assisted a large public utility with deploying their Home Area Network technology pilot. HAN devices (In Home Displays and Programmable Thermostats) were installed in approximately 100 homes.

REMOTE CONNECT AND DISCONNECT

Smart meters allow for Remote Connect and Disconnect (RCD) capabilities. This reduces the need to have technicians go on site to connect and disconnect a customer’s power. We assisted a large public utility with enhancing their Remote Connect and Disconnect (RCD) capabilities. This included enhancing their Business Process Management (BPM) capabilities to better streamline some of their business processes.